Your safety is our priority.
A Cabify commitment.
In Cabify we have a clear priority: the safety of the thousands of riders that move with us in cities across the world.
> More informationHigh quality standards.
Before, during and after the journey.
Your driver is professional.
We have the most rigorous registration process in the market. We validate the identity of all drivers and the quality of their vehicles. And of course, we make sure they’re adept at using our app.
Know your driver.
Before each journey you’ll see the name, number plate and photograph of your assigned driver. You’ll also be able to contact him/her should you need to.
Share the journey in real-time.
Each journey is tracked via GPS and as well as having all the information before the journey, you can share your trip with friends and family so they know where you are.
Quality vehicles.
All Cabify vehicles have passed our quality filters, assuring you a unique, safe and personalized experience in all our categories.
Your opinion counts.
Drivers and riders leave ratings after each journey and we take every one into account in order to take the necessary measures. This helps us offer a service which we believe to be unparalleled.
Available for you.
You can contact our customer service with any questions or problems you might have. In the case of an emergency, our team is available to respond 24/7.
I always use Cabify because it gives me total freedom, especially at night. I usually share my journey with my friends while I’m on my way home, it makes me feel safer.
Help Center.
Take a look at our FAQs.
If you want to know more about how Cabify works or if you have any questions or incidents relating to your journey, please visit our Help Center where you will find answers to over 100 FAQs.