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Ethics always on your ride. Get to know our principles.

As a company, we’re committed to achieving greater sustainability in our communities, creating safer places, and building valuable relations between drivers, riders, employees and the cities where we operate. To make this possible, all our activity is based on these principles, and we want to share them with you.

Cabify’s principles

Good faith

We act with the reasonable belief of not causing harm to others.

Honesty

We always think and act according to truth, reason, and honesty.

Integrity

We base our decisions on values and ethical principles.

Prudence

We always act with caution and care.

Transparency

We present the facts, never hiding nor manipulating anything.

Respect and tolerance

We work with respect and we never discriminate against anyone.

Safety

We avoid any action which may pose a threat to our health and safety or to that of others.

Community

We’re respectful with the city and our surroundings, and we work to build a community.

What we expect if you collaborate with us

Everyone is welcome, and deserves to be treated with respect.

Inappropriate language, abusive gestures and harassment have no place on board.

Proper use of the vehicle and additional services is essential.

Making mistakes is not a bad thing; hiding them and not correcting them.

Inappropriate questions, controversial topics and comments that cause discomfort are best left off the ride.

Prudence and temperance are the best travel companions.

At the wheel, always use your head, be respectful and take care.

These are our principles. And we would love them to be yours, too.

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Marketing

These cookies help us understand how you use the site so we can show you ads that are more relevant and engaging — for you, and for our advertising partners.

Provider	Purpose
Google Ads	A. Data processing based on consent: - Store or access information on a device - Build a personalised ad profile - Select personalised ads B. Based on legitimate interest: - Personalise content - Improve products - Measure ad performance - Select basic ads - Select personalised content - Use market research to generate audience insights Extra processing: - Match and combine offline data - Ensure security, prevent fraud and debug - Technically deliver ads or content - Link devices Google Advertising Products follow the IAB Transparency & Consent Framework. More in their Privacy Policy, business safety & privacy site and Terms of Service.
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LinkedIn	Based on consent: - Store/access info - Build a personalised ad profile - Select personalised ads Based on legitimate interest: - Improve products - Measure ad performance - Select basic ads Extra processing: - Ensure security, prevent fraud and debug - Technically deliver LinkedIn content LinkedIn follows the IAB Framework. See their Privacy Policy.
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Analytics

These cookies help us understand how people find and use our website. The insights they give us help improve the site and enhance your overall experience.

Provider	Purpose
Google Analytics	Google’s tool for measuring site use. It uses cookies (like “_ga”) to track visits, without identifying individuals. Data may be used with advertising cookies to personalise and measure ads across Google and the web. More info. See also Google’s business safety & privacy site and Terms of Service.
Amplitude	Tracks how users navigate our site, what features they use, and what actions they take — all to help us improve. More info.
Microsoft Clarity	Behavioural analytics tool from Microsoft that uses heatmaps and session recordings to understand how users interact with our site. Tracks clicks, scrolling, mouse movements and navigation patterns to help us improve user experience and site design. More info.
Hotjar	Behavioural analytics tool that tracks user interactions like clicks and scrolling. It helps us improve usability and design. More info.

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