Drivers
Business
Riders
Ads
About us
Help

Anywhere you go, with ethics. Get to know our principles.

As a company, we’re committed to achieving safer and more sustainable communities, to creating safer places, and to building valuable relations between drivers, riders, employees and the cities where we operate. To make this possible, all our activity is based on these principles, which we’d like to share with you!

Cabify’s principles

Good faith

We act with the reasonable belief of not causing harm to others.

Honesty

We always think and act according to truth, reason, and honesty.

Integrity

We base our decisions on values and ethical principles.

Prudence

We always act with caution and care.

Transparency

We present the facts, never hiding nor manipulating anything.

Respect and tolerance

We work with respect and we never discriminate against anyone.

Safety

We avoid any action which may pose a threat to our health and safety or to that of others.

Community

We’re respectful with the city and our surroundings, and we work to build a community.

What we expect if you collaborate with us

Your driver is your ride companion, and whoever drives you always deserves respect.

Inappropriate language, abusive gestures and abusive questions have no place on board.

Controversial topics should also be left off the ride.

Proper use of the vehicle and additional services is essential.

Your safety belt is your best ally during your ride.

These are our principles. If you ride with us, they’re yours, too! Where are we heading?

There are cookies… and then there are cookies

We use our own and third-party cookies on our site for analytical purposes and ads personalization.

And since not all cookies are created equal, you can accept them all by clicking “Accept all”, reject them all (except for the essential ones) with “Reject”, or choose exactly which ones we can use by clicking “Settings”. Click here for more info.

Reject

Settings

Accept all

Choose which cookies
you allow us to use

Cookies are small text files stored in your browser. They help us provide a better experience for you.

For example, they help us understand how you navigate our site and interact with it. But disabling essential cookies might affect how it works.

In each section below, we explain what each type of cookie does so you can decide what stays and what goes. Click through to learn more and adjust your preferences.

Marketing

These cookies help us understand how you use the site so we can show you ads that are more relevant and engaging — for you, and for our advertising partners.

Provider	Purpose
Google Ads	A. Data processing based on consent: - Store or access information on a device - Build a personalised ad profile - Select personalised ads B. Based on legitimate interest: - Personalise content - Improve products - Measure ad performance - Select basic ads - Select personalised content - Use market research to generate audience insights Extra processing: - Match and combine offline data - Ensure security, prevent fraud and debug - Technically deliver ads or content - Link devices Google Advertising Products follow the IAB Transparency & Consent Framework. More in their Privacy Policy, business safety & privacy site and Terms of Service.
Facebook	Based on consent: store or access information on a device. Learn more in their Privacy Policy.
LinkedIn	Based on consent: - Store/access info - Build a personalised ad profile - Select personalised ads Based on legitimate interest: - Improve products - Measure ad performance - Select basic ads Extra processing: - Ensure security, prevent fraud and debug - Technically deliver LinkedIn content LinkedIn follows the IAB Framework. See their Privacy Policy.
X	Based on consent: store or access information on a device. More info in their Privacy Policy.
Taboola	Based on consent: store or access information on a device. Based on legitimate interest: - Personalise content and ads - Measure performance - Link devices - Improve products - Use offline data Taboola follows the IAB Framework. Read their Privacy Policy.
TikTok	Based on consent: - Store or access information - Build a personalised ad profile - Select personalised ads Based on legitimate interest: - Measure ad performance - Select basic ads - Improve products Extra processing: - Prevent fraud - Ensure security - Deliver ads TikTok follows the IAB Framework. See their Privacy Policy.
Microsoft Advertising	Uses the UET tag to track site usage and optimise campaigns. Helps personalise ads and measure effectiveness. Follows the IAB Framework. More in their Privacy Policy.
StackAdapt	Based on consent: uses cookies to uniquely identify users for retargeting, conversion tracking, and lookalike profiles. Tracks campaign performance and engagement. Follows the IAB Framework. Read their Privacy Policy.
Criteo	Based on consent: stores or accesses information on a device for personalised advertising and retargeting. Uses device identifiers and browsing data to show relevant ads based on your interests and previous shopping behaviour. This includes creating personalised advertising profiles and measuring ad performance. Criteo follows the IAB Transparency & Consent Framework. More info in their Privacy Policy.

Analytics

These cookies help us understand how people find and use our website. The insights they give us help improve the site and enhance your overall experience.

Provider	Purpose
Google Analytics	Google’s tool for measuring site use. It uses cookies (like “_ga”) to track visits, without identifying individuals. Data may be used with advertising cookies to personalise and measure ads across Google and the web. More info. See also Google’s business safety & privacy site and Terms of Service.
Amplitude	Tracks how users navigate our site, what features they use, and what actions they take — all to help us improve. More info.
Microsoft Clarity	Behavioural analytics tool from Microsoft that uses heatmaps and session recordings to understand how users interact with our site. Tracks clicks, scrolling, mouse movements and navigation patterns to help us improve user experience and site design. More info.
Hotjar	Behavioural analytics tool that tracks user interactions like clicks and scrolling. It helps us improve usability and design. More info.

When you click “Save preferences”, your cookie selection will be stored. If you don’t choose anything, clicking this button will count as rejecting all cookies except the essential ones. Click here for more info.

Save preferences