The Police Station: to serve and protect!
In our dream city, there won’t be any baddies. But until then, we put various measures in place to keep our users safe, before, during and after their journeys.
Feel safe and welcome
We’ve put robust systems in place to work against any type of harassment or discrimination on our platform, before, during and after the journey. The app shows you the details of your driver / passenger, so you don’t have to feel like you’re travelling with a stranger!
Respecting each other
Who was it who sang ‘the love you receive is equal to the love you give’? Well, we agree! Our community of users sign up to a code of ethics which promotes a spirit of tolerance, respect and inclusion.
Right of admission reserved
Violence and intimidation have no place in our cars. We have a robust system to report and prevent such conduct.
Front seat or back?
We have specific safety measures for you
For riders
A ride you can trust
Sometimes it’s our job to be a bit nosy! All drivers undergo a background check before joining our platform, and our ratings system after each journey helps to keep our safety standards high.
for drivers
We've got your back
When you call the passenger before pick up, your number is hidden to protect your privacy. At the end of your journey, rate your passenger: we remove repeatedly badly-behaved users from our platform.
for drivers
Give me a sign
If drivers feel unsafe, they can activate a signal so that we can keep watch on them during their journey.
For Drivers and riders
Arriving safely
We limit rides and certain payment methods in unsafe areas to protect passengers and drivers.
safe city tour
Continue your journey through the city
Next stop
The Post Office
Do you get excited when someone sends you something? We do! Cabify Envíos is our no-contact delivery service to make it easier and safer to send/receive packages. Because a busy city relies on an awful lot of stuff!