Yes, the COVID-19 changed the journey for all of us. From now on, we have protocols which, added to the precautions you take, will keep us all safe and aim to make the new normality look a little more like the old one.
Surgical-style or covered in pretty sequins; whatever yours looks like, a regulation mask is now part of your outfit. Your driver or passenger will be wearing one and you’ll also need to, from start to finish.
In these times, good communication can really help. We send friendly reminders to our passengers and drivers with our AENOR-approved protocols: mask on, wash your hands before and after getting into the vehicle, sit on opposite sides and avoid contact during the journey.
Front seat or back?
For riders
We pride ourselves on the hygiene of our service, and the vehicles on our platform are regularly disinfected and ventilated to minimize any risks. And you may have noticed that most of our vehicles have protective screens!
for drivers
Gels, masks, disinfectant, ventilation and protective screens - we help you with the resources you need to stay safe from COVID-19. And we send reminders to your passengers to help them comply with local health reccomendations.
If we detect a positive case, we will notify those who have been in contact.
Safe City tour
Next stop
Think of the type of bank that’s almost impossible to rob in those heist movies. See those locked vaults? That’s where your data is stored! And we use it to help you move more safely around the city.